Questions & Answers
Questions & Answers
Q: How do I order and what pack sizes are available?
A: You can order through your local distributor or online on this website.
The pack sizes that are available are:
- Single tube 50g,
- Starter Distributor Pack ( 6 pack of tubes x 50g)
- Promotion Display Box (12 tubes x 50g) with a point of sales box
- Large Distributor Box ( 48 tubes packed in 4 x Promotion Display boxes )
- Xtra Large Distributor Pack ( 72 tubes packed as 12 x 6 packs )
Q: How does delivery work ?
A. If you buy from one of our distributors - you will arrange delivery directly with them.
A: When you buy on the website you can choose the way you want to receive your order - these are the various options.
Collect at at a PEP stores using PAXI parcel service all over South Africa
- PEP PAXI Standard : 7 to 9 business days
- PEP PAXI Express: 3 to 5 business days
Delivered to your door with Courier Guy
- Courier Guy to your door (Major Cities JHB, PTA, DBN, CT, BLOEM, PE, EAST LONDON & GEORGE)
- Courier Guy To Your Door Remote Delivery ( outside main cities )
Q: Is Skin a scheduled product
A: Skin deep is not scheduled and is available to be sold without any prescription
Q: How does it work?
A: Skin Deep treats the root cause of the problem and not the symptoms. Mites live on our skin are the root cause for many skin related issues. Skin Deep is effective in controlling the mite infestation on the skin thus eliminating the root cause of the skin related irritations.
It is recommended that Skin Deep is applied at night and left on the body / face for 12 hours. In conjunction with the application of Skin Deep clean bed linen and pillows should be used to ensure the effectiveness of the treatment.
Q. I have experienced a cooling sensation when putting it on my skin is that ok?
A: That is correct you will experience a cooling sensation when applying to your skin that is normal
Q. Does Skin Deep have any Cortisone?
A: No Skin Deep does not contain any Cortisone and is allergen free.
Q: Are there any contra-indications
A: No contra indications have been detected however Skin Deep is not recommended for use during pregnancy, by children under 6 months of age.
Skin Deep should also not be applied to the eyes. It is for external use only. If indications are detected it is recommended to stop using it and consult a medical practitioner.
Q: How long has Skin Deep been on the market?
A: Skin Deep was launched in 2019 and then paused and relaunched in 2024 a new product in the South African market, however several years has gone into research and development.
Q: Where is Skin Deep made?
A: Skin Deep is manufactured in South Africa
Q: Where is Skin Deep sold?
A: Skin Deep is sold through the Skin Deep distributors network throughout South Africa. Distributors may sell the products in stores, doctors, pharmacists, beauty stores, hair dressers etc.